2017
BS HRM
Holy Angel University
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2021
-
2023
ILA Edu Vietnam
(ESL Public Secondary School Teacher)
Prepares classroom materials, grade student's assessment, teaching students of different proficiency levels.
2020
-
2021
Compass Education
(ESL Public Secondary School Teacher)
Prepares classroom materials, grade student's assessment, teaching students of different proficiency levels.
2019
-
2020
American Learning Lab
(ESL Teacher)
Prepares classroom materials, grade student's assessment, teaching students of different proficiency levels.
2017
-
2018
TATA Consultancy Services
(Customer Service Associate)
Answering phone calls, sending emails, and responding to customer complaints of a big phonebook company in the Us.
Makes sure that all important data are entered in the CRM for future reference.
Processes phonebook orders and adds and opts out customer names to the next book rollout.
2019
-
2019
VXI Global Solutions
(Customer Service Representative)
Answer US calls and help customers with their products and billing issues.
Schedule technician visits customer houses to fix and install cables.
Upsell company products to customers.
Troubleshooting and Technical support
Sends email to the relevant department
Processes online payments
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.