2009
Business Management Major in Marketing (BSBA)
Holy Cross of Davao College
More Info About Me
Dedicated, hardworking, and experienced former technical support representative in the corporate world with over 7 years of experience. Skilled in providing excellent customer service and making sure to resolve it promptly. Eager to explore new opportunities and learn new skills, I am capable of multi-tasking, and working independently, and excited about the prospect of joining your team.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Full Potential Solutions
(Technical Support Representative)
A technician taking in calls and fixed cable, internet and phone service over the phone
2020
-
2022
Teleperformance
(Promoted as SME/Subject Matter Expert or support)
Support and guide newbies regarding the process and tools for technical support account
2017
-
2022
Teleperformance
(Technical Support Representative)
A technician taking in calls and fixed cable,internet and phone service over the phone
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.