2010
Bachelor of Science in Business Administration Major in Marketing
Centro Escolar University
More Info About Me
Introvert and bookworm. Always ready for an adventure and will do extra mile for things I love.
My Skills and Competencies
Social Media Management
Bookkeeper
Data Entry
Customer Service Specialist
Administrator
Certificates
×
![]()
My Experience and Education
2015
-
2023
Gravity Calisthenics Gym
(Administrative and Front Desk Head)
• Overseeing the overall work in the reception.
• In-charge with the customer’s needs and concerns.
• Overseeing the class and Personal Training bookings.
• Answers membership inquiries and questions about trainings via phone and emails.
• Responsible for answering complaints and handling feedbacks from the clients.
• Responsible for the month end reports and sales monitoring.
• In charge of keeping important documents and certificates.
• In charge in coordinating with suppliers and partners.
2012
-
2015
Teletech
(Porting Specialist/Customer Service)
• Responsible in processing the transfer of Customer’s number from one carrier to another.
• Assisting a Customer that would like to have a brand-new wireless number.
• Handles manual activation of Customer’s number.
• Transfer misrouted call to the proper department.
2010
-
2012
Isetann Department Store
(Leasing Coordinator)
• Responsible for proper preparations of contracts, letters, memos, invitations, and announcements to the concessionaires.
• Receives and log important documents such as:
a. Memorandum from inter-office
b. Letter from other branch’s concessionaires
c. Letter/notes from inter-office
d. Renewal Contract of concessionaires
e. Clearance
• Distributes and log out memorandum, letters, promotional activity, approved deployment of concessionaires authorized person, and approved company uniform.
• Entertains concessionaires telephone call/question regarding policies on changing of company uniform and deployment of concessionaires authorized person.
• Follow-up faxed letters, memos and notices.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.