2015
BS in Business Administration Major in Marketing Management
Calayan Educational Foundation Inc.
Passionate Virtual Assistant
My commitment to securing my family's future and aiding businesses in reaching their objectives drives me to be a passionate, dedicated, and driven individual who strives tirelessly.
Over the past 9 years, I've been dedicated to roles in customer service, administrative assistance and medical assistance. I find fulfillment in these positions as they afford me the opportunity to interact with a wide array of individuals, each with their own unique personalities. Delivering excellent customer service and patient's support have been a skills I've honed, and it brings me joy when people acknowledge and appreciate my efforts in addressing their needs and concerns.
As someone who enjoys pets, I share my home with two adorable dogs who I adore dearly. Moreover, I am passionate about discovering new destinations and immersing myself in the beauty of nature.
My Skills and Competencies
Email Marketing Specialist
Medical VA
Lead Generator
Data Entry
Customer Service
Certificates
My Experience and Education
2018
-
2024
Metro Pacific Tollways Company formerly AXA Partners Philippines
(Senior Medical Operation Coordinator/Customer Care Senior Associate)
• Coordinated medical assistance services and scheduled patient appointments
• Managed high-volume inbound and outbound calls with patients and providers
• Handled insurance communications, policy verification, and coverage checks
• Performed accurate data entry and managed email correspondence
• Liaised with service providers and collaborated with internal teams for seamless operations
• Prepared and processed payment requests; created and maintained monthly reports
2017
-
2018
TDT Power Steel Corp
(Marketing Associate)
• Maintained marketing asset library and executed targeted email campaigns
• Entered and updated data for lead databases and marketing initiatives
• Tracked employee attendance and supported HR with reporting
• Researched and evaluated suppliers for procurement decisions
• Handled lead generation, email management, and live chat support
• Scheduled and organized meetings, providing full administrative and marketing support
• Processed payment requests and purchase orders
• Created and maintained monthly performance and activity reports
2015
-
2017
TDT Power Steel Corp
(Telemarketer)
• Conducted cold calls for lead outreach and client engagement
• Performed accurate data entry and maintained CRM records
• Prepared monthly performance and sales reports
• Provided administrative and sales support to internal teams
• Generated qualified leads through research and outreach
• Executed targeted email marketing campaigns
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical VA
Provide support to both healthcare professionals and patients.
Appointment Setter
Schedule appointments with potential clients.
Email Marketing
Sending commercial messages with the goal of promoting products or services, and building brand awareness.