2011
B.S Tourism Management
World Citi Colleges
" Giving Small and Medium Online Business Owners an extra hand to do the things they hate, so they can focus on what they love."
Manela Tanalgo is not just a name, but a symbol of dedication and excellence in the customer service industry. With over six years of experienced in various roles such as Front Desk Officer, Data Entry Specialist, Social Media Manager, and Appointment Setter, Manela has proven to be a versatile and accomplished professional. My unwavering commitment to customer satisfaction, coupled with my remarkable ability to multitask, has earned me the trust and respect of my colleagues and clients alike.
As a Front Desk Officer, I was the face of the company, always ready to greet customers with a smile and ensure that their needs were met. My attention to detail and ability to work under pressure made me an invaluable asset to the team. I was also able to excel in a Data Entry role, where I proved to be accurate and efficient, ensuring that data was always up-to-date and error-free.
In addition to my technical skills, I'm also a proficient Social Media Manager, adept at crafting engaging content and building strong online communities. My ability to connect with customers on a personal level and provide timely and relevant information has resulted in increased brand awareness and customer loyalty. I'm also an accomplished Appointment Setter, able to coordinate schedules and book appointments with ease. My communication skills and friendly demeanor make me a natural at connecting with clients and ensuring that their needs are met.
" If you would like to know more about me and my experiences, Let's set-up a call and let's talk about your business."
My Skills and Competencies
Executive Virtual Assistance
Time Management
Social Media Management
Appointment Setting
Data Entry Specialist
General Virtual Assistance
Certificates
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My Experience and Education
2021
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2022
Freelancer
(Data Entry)
I enter borrower information, update and maintain loan records, verify the accuracy and completeness of data before submitting it to a loan officer, meet data entry deadlines, and maintain productivity levels.
2017
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2022
Five Elements Wellness Corp.
(Front desk Officer and Cashier)
As a Front desk officer, my main roles are to assist customers coming to the spa, greet them and direct them on where to go, answer phone calls and all the guest question about our services, manage customer records, records all the front desk supplies and to keep other employees informed of customer's needs.
As a cashier i manage transactions with customers using cash register, collect payments whether in cash or credit and lastly track transactions on balance sheets and make daily/ monthly sales report.
2013
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2014
Regent Foot Spa
(Front desk Officer and Cashier)
Managing office supplies and inventory, setting up meetings and appointments, preserving and organizing files and documents, and taking phone calls are my everyday duties. I'm also in charge of maintaining the reception area, handling incoming and outgoing mail, and assisting other team members with their administrative needs.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Appointment Setter
Involves making outbound/inbound calls to potential clients to set up appointments or other business-related purposes.