Hey I am Ma. Mercedes

Get To Know Me

I am a dedicated freelance virtual assistant with a passion for helping businesses and professionals streamline their operations and achieve their goals. With expertise in managing administrative tasks such as email management, scheduling, customer support, data entry, and project coordination, I provide tailored support to meet your unique business needs.

I am skilled in a variety of tools and platforms, including Google Workspace, Microsoft Office, Asana, and more. Whether you need help organizing your day-to-day operations or managing larger projects, I am here to ensure your business runs efficiently.

Let me take care of the details so you can focus on what matters most to your success!

Ma. Mercedes C. Escalera
Enrique B. Magalona, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
BSBA major in Marketing Management

University of Negros Occidental - Recoletos

2022 - 2024
Marayo Bank, Inc (A Rural Bank)
(Loan Analyst/Loans Assistant)

Processed loan applications and monitored progress from start to finish. Evaluated loan requests and documents to verify accuracy and completeness. Utilized financial analysis tools to evaluate loan applicants' creditworthiness. Conducted credit checks and appraisals to ensure applicants meet loan qualifications.

2019 - 2022
Marayo Bank, Inc (A Rural Bank)
(Document Controller)

Carefully reviewed all documents and reports for completeness and accuracy. Reviewed and maintained document control systems to ensure accuracy, completeness and compliance with regulations. Monitored document control activities to ensure compliance with company policies, guidelines and procedures.

2018 - 2019
iQor
(Customer Service Representative)

Performed daily customer service related tasks such as data entry and order processing. Handled customer inquiries and suggestions courteously and professionally. Responded to customer requests for products, services, and company information. Developed and implemented customer service policies, procedures and standards to ensure customer satisfaction.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Email Management

As a freelance virtual assistant, I offer comprehensive email management services to help you maintain an organized inbo


Portfolios

Social Media Manager

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Enrique B. Magalona,
Philippines


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