2024
Bachelor of Secodanry Education Major in English
Olivarez College - Paranaque City
More Info About Me
Hi! My name is Ma. Lynsel Charisse S. Vaflor. I am a graduate of Bachelor of Secondary Education, Major in English, and hold a TESDA certificate in Business Management. I have experience as a Customer Service Representative in a retail account, a Freelance English Tutor, and a Debt Collector in our family’s lending company. Additionally, I have managed a business, where I handled marketing, record-keeping, and administrative tasks.
As an experienced professional, I consider myself responsible and dedicated, always striving to deliver quality work by giving my best and putting extra effort into each task. I am willing to learn, can maintain composure under pressure, and adapt quickly to changing work responsibilities.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2023
IBEX Global
(CSR Agent)
As a Customer Service Representative (CSR) in retail accounting, I assist
customers with online orders by providing support across order processing, payment issues, and
account management. My role includes handling billing inquiries, resolving payment
discrepancies, and ensuring accurate financial records for returns or refunds. By blending
customer service with financial expertise, I help create a smooth, trustworthy experience for
online shoppers.
2020
-
2023
Freelance English Tutor
(English Tutor)
Teaching students from Pre- School to High School all academic related
subjects. Guiding them with their assignments, school papers and helping them get high grades.
2018
-
2022
Dept Collector
(Collector)
As a Debt Collector, I contact individuals or businesses with overdue accounts,
working to recover outstanding payments while setting up manageable repayment plans. I keep
detailed records, handle disputes professionally, and ensure all interactions follow legal
guidelines. My aim is to balance the company's needs with respectful and ethical service for clients.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.