2023
Bachelor of Science in Psychology
Don Honorio Ventura State University
More Info About Me
Hi ,my name is Lou! a former Customer Service Representative. Prior to working in Business Process Outsourcing company I’m also passionate and skilled at helping businesses and entrepreneurs in cultivating their brand identities and empowering them to bring their visions to reality.
Additionally, I am General Virtual Assistant, Social Media Manager, Bookkeeper and Data Entry Specialist. I am capable of working in administrative tasks, including answering emails, scheduling meeting and book travels. I have knowledge in doing data entry jobs, web researching, transcription, work presentation using MS PowerPoint and Google Slides. I have fast type speed and I can work under time pressure. With that my goal is to help businesses like yours in making better so you can achieve the outcomes you deserve. Plus, I am detail oriented and organized person to accurately submit and hit targets promptly.
I have learned all these skills on my own researching, practicing and making hands on training so I can assure that I have knowledge and enough preparation to help my clients. I have excellent communication skills, creativity and I can understand instructions very well. I am a FAST LEARNER who is always open to clients' suggestions and opinions.
My Skills and Competencies
Social Media Management
Data Entry
Certificates
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My Experience and Education
July 2022
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August 2023
iQor
(Customer Service Representative (Metro by T-Mobile))
Handle customer inquiries, complaints, account, resolving technical issues with phones, billing questions and payment extension/service request at Metro by T-Mobile.
My Services
Administrative Assistant
Some of my duties are maintaining your calendar, lightweight bookkeeping, organizing files and handling your email.
General Virtual Assistant
Handle a range of administrative responsibilities, including responding to emails, setting up meetings, and arranging tr
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics and digitize data for storage purposes.