2014
Bachelor of Science in Psychology
University of the Cordilleras
More Info About Me
I am Ma Louise Villalon, born and raised in the Philippines. Currently I am an Administrative Team Coach (Virtual Assistant), focusing on assisting the Vice President in raising revenue in partnering with different facilities and agencies in the East Region part of US and doing training and coaching sessions with new hires. I have been with the company for almost 2 years now. I also have 7 years of sales experience doing aftersales at the same time. Growing,
I would love to learn more, learning for me never stops and it is yourself who can decide on your own growth may it be personal or career wise. Expanding my skillset, I would love to provide best service to my clients. Failure is always the next step to learning, either we stay or improve. It would be a great joy for me to share my best practices in joining your company and help you in making your life easier.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
The Wound Pros
(Administrative Team Coach)
- Completes operational requirements (sending agreements and following up to make
sure clients received it)
- Administrative Duties such as filing documents (making google sheets, docs, etc. for
certain reports)
- Updating Vice President’s schedules, transcribing during his meetings, including reports
on different platforms (Evernote & Trello)
- Assessing staff performance and provide coaching and guidance to ensure
maximum efficiency.
- Planning and coordinating administrative trainings, shadowing and coaching daily.
- Side-by-side trainings on different tasks assigned to certain team member.
2018
-
2021
AXA PHILIPPINES
(Financial Solutions Specialist)
- Provide financial advice to clients in their short or long term financial goals.
- Respond to prospective customer queries about financial planning.
- Explain the different products of the company to clients according to their needs.
- Provide clients with specialist advice on how to manage their money.
- Expanding company’s sales by hitting targets/quotas per month.
2016
-
2016
UTALK BAGUIO ESL
(ESL Teacher)
- Teach students from ages 7 – 28 years old.
- Assist students with proper pronunciation and corrects their grammatical errors.
- Participates in Trainings being conducted by the company.
- Do team huddles for new protocols, memos, demos and trainings in a team.
- Conduct a 25-minute class in each student. Total of 8-12 classes in a day.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.