Prime Caregivers
(Virtual Assistant | SMM | Content Writer)
- post contents that are related to the service
- edit graphics and post pictures that is in line with the business
- manage social media accounts
- respond to comments and messages
- conducts research to write and post content on FB and IG
- engage with followers
Nurse Virtual Assistant
(Nurse Virtual Assistant | Nurse VA Supervisor)
• Doing inbound and outbound calls to monitor clients and caregivers.
• Assisting and helping clients in providing caregivers for families.
• Managing situations that need urgent actions or decisions for both client and caregiver.
• Takedown important notes for a detailed outline of work.
• Managing inbound and outbound calls for ongoing and new clients to assist them with their needs.
• Keeping notes on Trello in every client to have detailed info about the case.
• Managing urgent situations and deciding on whatever would be best for both client and the agency.
• Follow-up caregivers that are sent to families and assist them if they need help.
• Monitoring the cases of different clients assigned.