2014
Associate in Computer Technology
Gov. Alfonso D. Tan college
More Info About Me
I’m currently employed as a Technical Support Representative in Concentrix formerly known as Convergys. I’ve been with the company for 8years and my scope of support is Quickbooks for Desktop. We assist customer issues related to payroll (taxes, file forms and tax payments). We also offer technical support for Quickbooks errors and bank reconciliation.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2015
-
2023
Concentrix Inc
(Technical Support Representative II)
We support Quickbooks Desktop related issues such us payroll, taxes, filing tax forms and tax payments.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.