2020
Bachelor of Secondary Education Major in English
Southern Luzon Technological Inc.
More Info About Me
* Know tools (Hotel Reservation, Tramada, CRM, Healthtrack *Medicare Eligibility, SABRE (Airlines website/IATA), Salesforce, Softphone, Avaya, Excel, Word)
My name is Ma. Jindy A. Manibog, married and mother of three. I've been part of the BPO industry for 15 years now. I have worked with different companies with different roles such as Data Analyst, Technical and Billing Support, Accounting Assistant, Appointment Scheduler, and Booking hotels and flights. As a working student I was able to finish my degree as a Bachelor of Secondary Education major in English at the age of 33 years old. I am also recognized as Outstanding Preservice Teacher and Best in Practice Teaching Portfolio.
I am so excited to face this new phase of my career as a Virtual Assistant. I have a strong background in customer service and I am looking forward to working with you and you can focus on your core business activities.
My Skills and Competencies
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator
Booking flights
Sales Agent
Certificates
My Experience and Education
July 2024
-
DECEMBER 2024
Agent Only
(Hotel Reservation Agent)
Inbound sales for online booking site. Customers requesting for information and we are expected to close a reservation and pay thru commission.
October 2024
-
January 2025
Homeaglow Cleaning Services
(Sales Agent)
We have strong understanding of residential and commercial cleaning service needs and ability to work independently and develop creative sales approaches since this is cold calling. Demonstrated ability to meet and exceed sales goals.
January 2025
-
June 2025
WOC Staffing Solutions
(Account Executives/Sales)
Autodial leads for those who have unsecured debt and pre-qualified them to properly transfer to the licensed Debt Specialist.
2023
-
2023
Greymouse Virtual Workspace
(Virtual Assistant/Medical Booking)
Typical tasks include scheduling appointments, making phone calls,
making travel arrangements, and managing email accounts.
2022
-
2023
Sutherland Global Services Inc.
(Travel Agent /Call Center Agent)
Customer Representative supports customers by providing helpful
information, answering questions and responding to complaints.
2022
-
2022
Electronic Products Assembly and Servicing NC II
(Passed)
Assembled electronic products, prepared printed circuit boards
(PCB) modules and installed and service consumer and industrial
electronic products and systems.
December 2020
-
April 2021
ONE half Staffing Solutions
(Account Assistant)
Travel and Leisure Accounting Team
Payment, Receipting, and reconcile the Account payable and
Account receivable using TRAMADA.
Constant communications to the client thru emails.
DECEMBER 2005
-
DECEMBER 2015
INNODATA SERVICES INC
(DOCUMENT ANALYST)
Maintain constant communication with the clients to make updated
specs to deliver 99.99% satisfaction especially in terms of Quality.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Expert
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.