2023
Bachelor of Science in Customs Administration
Asian Institute of Maritime Studies
Are you ready to be a little more awesome?
If you're reading this, it's because you care about your company. You care about what it can be and how it can help people move forward in their lives. You want to leave your imprint on the world by doing something meaningful that has an impact.
And if you're hiring Majesca, she believes in all of that too. She knows what it takes to make things happen; she's got the skills and experience to make sure that when you get started, she'll be right there with you every step of the way.
She believes in your company's vision for the future and in your leadership abilities. She believes in her own ability to help move things forward and achieve greatness, and she knows that if you do too, then together you both can really kick some butt!
You might even say she's eager to learn new things, but don't worry: she also has excellent communication skills and is always willing to take direction from others when needed.
So what are you waiting for?
My Skills and Competencies
Customer Service
Licensed Customs Broker
Article Writer
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2024
iMeat
(Owner)
Founded iMeat during the COVID-19 pandemic, offering high-quality meats at competitive prices. Expanded the business presence by selling products on popular e-commerce platforms such as Shopee, Lazada, and TikTok, catering to a wider customer base and enhancing accessibility to quality frozen meats.
January 2024
-
March 2024
Cj Labad Customs Brokerage
(Customs Declarant)
Managing the shipment database, ensuring accurate arrival information, calculated duties and taxes, classified items, prepared importation documents, and ensuring documentation accuracy and completeness.
November 2022
-
February 2023
Efficiency Marketing
(Virtual Assistant)
Developed personalized email outreach strategies for prospecting, generated and assessed leads from various sources, conducted market research, organized data, created and managed lead databases, and compiled and submitted reports.
2020
-
2022
Freelance
(Academic Server)
Assist students with school projects and activities (poems, essays, reflection papers, reaction papers, infographics, case digests, scripts, reports, and many more).
June 2020
-
August 2021
Connectram PH
(Outbound/Inbound Sales Representative)
Manage a high volume of phone calls and provide responses to all while maintaining high quality standards and performance standards, assisting customers, solving customer complaints, placing orders, Complete sales and meet quarterly targets, following up on outbound calls, and making sales calls to inbound phone leads.
January 2020
-
April 2020
Teletransform, INC.
(Outbound/Inbound Sales Representative)
Proactively sourced new clients, conducted inbound and outbound sales calls, identified customer needs, managed outbound follow-ups, facilitated product offerings, ensured customer satisfaction, achieved sales targets, designed sales strategies, discussed product details, negotiated contracts, introduced payment options, and managed phone orders effectively.
October 2018
-
December 2019
24/7.ai
(Customer Service Representative)
Provided customer support through various channels, addressed inquiries and issues, utilized tools and databases effectively, met and exceeded metrics, made sales recommendations, participated in training initiatives, and upheld company policies to ensure consistent and exceptional customer service.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Virtual Assistant
Provides administrative services to clients while operating outside of the client's office
Content Writing
Writes informative and engaging articles to help brands showcase their products
Customer Service
Provide service, answer questions, and resolve any emerging problems that the customer face with accuracy and efficiency
Testimonials
Client
Very easy to talk with, and my paper was quickly given. Super perfectionist and straight to the point to talk. Smooth and fast transaction. Thank you
Client
Thank you for the high-quality work; it looked like it was done by a professional, and I loooove it.
Client
Thank you so much, Ma'am! From the beginning of the consultation to the end of the paper. The assistance I received was comprehensive and timely. Till our next transaction 💖
Client
I would highly recommend you to my friends! Sobrang worth it ng bayad ko. I am extremely pleased with the service you provide. Thank you once again!
Client
I am satisfied for the excellent work that majesca have done for me. She is a reliable and hardworking person.
Client
You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively.
Manager
You were hired because they were very impressed with your writing skills. I too was very impressed