Hey I am Ma. Jelly

More Info About Me

I graduated from DLSU – CSB, took up Interdisciplinary Studies, then I also took up Psychology from AMA University, and lastly I took up Juris Doctor – Law from New Era University, but I transferred and graduated my JD-Law in Manuel L. Quezon University last December 2021. I am currently working with the LGU in our province as an Administrative Officer 1 as the OIC of the Municipal Legal Office, and I chose to go back to our hometown to stay with my family, as I am a single mother.

Ma. Jelly Joyce Y. Anarna
Cavite, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2021
Juris Doctor - Law

Manuel L. Quezon University (MLQU)

2022 - 2023
Local Government Unit (LGU) – Municipality of Silang
(Administrative Officer 1 (OIC – L-Municipal Legal Office))

• Provides free legal consultation with the clients that lives in our municipality
• Handles the concerns of the legal office staffs
• Check the consultations provided by the other legal consultants
• Receives and handles the documents from the Office of the Municipal Mayor
• Handles, accepts and forwards the complaints receive in the 8888 hotline
• Endorse to the proper concerned department to provide resolutions in the concern called
• Provide a report and resolution towards the incident and the actions taken by the proper concerned department
• Studies the complaints brought about in the Grievance Committee
• Attend the scheduled hearing in the Grievance Committee
• Create and make the necessary legal documents
• Provides and secures the deed of donation given by the Municipality and vice versa
• Endorse cases to Public Attorney’s Office, DSWD, and / or Police if necessary

2020 - 2021
Laguna Lake Development Authority
(Legal Assistant)

• Make and send out letters of violation of the business owners
• Schedule the appointment for the clients chance to explain in incurring such violations
• Inform the clients regarding the violation, its penalties and how they can prevent to have further violations
• Encode the necessary documentation to have a record of the status of the client
• Endorse the case to the hearing officers if the client was no show, for proper issuance of Ceast and Desist Order
• Issuance of Certificate of Completion and Certificate of Non-Compliance to clients
• Submit and compute monthly, quarterly and yearly reports
• Handles Alternative Dispute Resolution

2007 - 2010
NCO GROUP
(Collections Associate and Customer Service Representative, respectively)

-Collections Associate
• Handles Credit 1 Bank credit cards in the US
• Inbound and Outbound calls (dual agent, same shift)
• Collects and update the clients accounts if payment was made
• Provide the information to the account holder and explain the necessary liabilities
• License Debt Collector
-Customer Service Representative
• Handles Amazon UK account
• Receive inbound calls and attend to the customer’s concern
• Check and track their orders and delivery status
• Process refunds if necessary and if approved by the team leader

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
Cavite,
Philippines


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