2009
Hotel and Restaurant Management
Pamantasan ng Lungsod ng Marikina
More Info About Me
Hi, I'm Ma. Genena, I'm confident in my ability to make anything I put my mind to success. My love and dedication to my job make me more efficient, positive, and quick at work. I am a very hard-working person and have the eagerness to learn new things. I can handle and deal with different kinds of people in any circumstance.
My Skills and Competencies
Good Communication Skills
Customer Service Skill
Administrative Skill
Appointment Setting
Certificates
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My Experience and Education
2016
-
2019
Resorts World Genting
(Croupier/ Casino Dealer)
As a Croupier or Casino Table Games Dealer, I conduct games such as Roullete, Electronic Roulette, Fun games (Taisai, Mini Dice), and Mni baccarat. I provide exemplary customer service to all guests by building rapport and ensuring I conduct fair games by following the rules and procedures set by the company.
2010
-
2016
Optis Philippines Inc.
(Production Operator)
As a Production Operator, I am responsible for setting up, monitoring, and maintaining machines and equipment used in production lines. This was a much different type of work, but still required a lot of focus and attention to detail to make sure that products were being made to the highest quality standards.
2009
-
2010
Les Caraibes Beach Resort
(Cashier)
I am responsible for processing and receiving payments and issuing receipts to guests as they leave the cottages. I learned the importance of accuracy in financial transactions and develop strong math and organizational skills.
My Services
Bookkeeping
Processing invoices and payments, managing accounts payable, accounts receivable and recording day-to-day transactions.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Service
Help customers with complaints and questions, give customers information about products and services.