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Bachelor of Public Administration
Tarlac State University
Dedicated and Resourceful Virtual Assistant!
I am a well-organized, task-oriented, and industrious professional with wide customer service, data entry, and social media management abilities and experience. Furthermore, I am capable of handling various projects on a daily basis and take initiative to accomplish activities which I believe are beneficial to the company. I'm continuously trying to improve my skills and find new ways to emphasize service excellence in a variety of settings.
Because I can't compete with others' expensive credentials and college degrees, I've chosen to concentrate on the best of what I do have to offer: hard work, intelligence, creativity, resourcefulness, personality, and excellent work ethics.
I am a woman who believes that being a Virtual Assistant and a person requires honesty, integrity, and accountability.
My Skills and Competencies
Facebook Meta Ads Management
Lead Generation
Social Media Management
Graphic Design
Data Entry
Content Creation
Certificates
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My Experience and Education
2025
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2025
PROVAPH
(GVA- Trainee)
As a result of my training, i'm looking for an administrative assistant job to join and to lighten the workload and support them in dealing with daily administration tasks.
2024
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2025
MG Motor Tarlac
(Sales Executive)
Lead and motivate a high-performing sales team of 10 members, driving them to exceed sales quotas consistently. Skilled in developing and executing effective sales strategies, leading high-performing sales teams, and driving revenue growth.
Adept at identifying market trends and opportunities to maximize business outcomes.
2021
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2022
Sutherland Global Services
(Customer Service Representative)
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
2018
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2019
Mcdonalds Motorway Tarlac
(Service Crew)
Enhanced customer satisfaction by providing efficient and friendly service.
Maintained a clean and organized work environment for improved customer experiences.
Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
Collaborated with team members to meet high standards of service during peak hours.
Prepared food items accurately and quickly, adhering to strict food safety guidelines.
My Services
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Research
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Facebook Ads Manager
The Facebook Ads Specialist is responsible for creating, managing, and optimizing paid advertising campaigns on Facebook