2015
BS Social Work
Assumption College of Davao
Social Media PRO | Shopify Manager | Community Engagement Specialist
Let's make your platform go wild!💱
🫂 Customer Support
🧑🤝🧑Community Engagement
❗Issue Resolution
💯 Shopify Manager
✍Organize task
🎥Video Editing (Short)
🎨Graphic Design
📚Bachelor's Degree-Social Work
📲 Well-trained General Virtual Assistant
🌟Believer that you will shine brighter
Let's take your business to the next step of success! Soar high 👆🙌🏻
Check my super powers!
Social Media Management
Graphic Designer
Data Entry
Content Creator
Project Management
Video Editing
Shopify Management
Certificates
My Experience and Education
May 13, 2023
-
April 17, 2024
Earth Breeze, Inc.
(Community Engagement Specialist)
Customer Service: Serves as a frontline responder to
customer inquiries, comments, and complaints on social
media channels. I possess a strong communication skills
to address customer concerns effectively and maintain a
positive brand image
Community Engagement: Actively engage with followers
and community members by responding to comments,
initiating conversations, and participating in relevant
discussions in an emphatic manner.
Issue Resolution: Work to resolve customer issues and
escalate complex problems to appropriate internal teams if
necessary. Proactive in addressing issues promptly to
ensure customer satisfaction and brand loyalty.
Shopify Store Admin: Manage refunds, Shopify account
modifications through linked recharge subscriptions
2022
-
2022
Luna Legal Resource
(Program Coordinator)
Manage Social Media Platforms (Facebook, IG, and website)
Email Management
Content Creation of Current Campaigns
Facilitates Zoom Meetings
2022
-
2022
Medicare Advantage Plan
(Cold Caller)
Reach out to customers with a Diabetic Condition and plan holders for an upgrade of their blood sugar meter covered by their insurance.
2015
-
2021
Child Alert Inc.
(Project Officer)
Manage Social Media Platforms (Facebook, IG, and website)
Email Management
Content Creation of Current Campaigns
Facilitates Zoom Meetings
Here's how to make your day lighter!
Heavy work loads? Got you!
Project Management
Organized and Systematized Data
Community Engagement Specialist
Actively engage with followers by responding to comments, initiating conversations, and discussions in a positive manner
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.