2017
Bachelor of Science in Computer Science
ACLC College
More About Me
I love to dig into customer problems and solve them with modern technology. I create, scale and optimize business portfolios that matter. To achieve this, I focus on delivering key outcomes, building amazing teams and quickly adapting to new learnings.
I have enjoyed many associate positions throughout my career in product management, product marketing, customer support and content moderation. My personal and professional experiences have taught me the following about myself:
I can successfully generate repeat business
- I put customers/clients at the center of all that I do
- I excel at execution of big ideas with given constrains
- My gut instinct is good but I seek data for my decisions
I educate, refine and drive myself to be a better person
- I am constantly learning because I never settle
- I stay calm when faced with adversity
- I focus on making high-quality decisions
As your partner, I can effortlessly guide you through new initiatives, propel your business into the national spotlight and make it easy for people to know, seek and find you.
Professional Skills
Abilities that can help me succeed in my job
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
TaskUs
(Content Moderator)
Monitoring and applying a pre-determined set of rules and guidelines to user-generated submissions to determine best if the communication (a post, in particular) is permissible or not.
2017
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2018
Convergys
(Customer Service Representative)
Assist the customers of AT&T specifically about their services and billing disputes. Provide services upselling and promotions as necessary.
2016
-
2017
Concentrix
(Customer Service Representative)
Provide assistance to the sellers of Amazon with regards to their account management, product inventory, inventory reconciliation, managing orders, removal of negative feedbacks and other subjects related to it.
My Services
General Virtual Assistance
Perform various administrative tasks, customer service and other office works.
Content Creation
Generating topic ideas that appeal to your buyer persona, creating written or visual content around those ideas.
Data Entry
Coding information. Prepares source data for computer entry by compiling and sorting information.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.