2004
Bachelor of Science in Business Management Major in Marketing Management
Southern Luzon State University
More Info About Me
A HARDWORKING AND SELF MOTIVATED INDIVIDUAL AIMING TO LEVEL UP MY CAREER. WITH 12 YEARS OF EXTENSIVE EXPERIENCE IN BANKING INDUSTRY KNOWN FOR DELIVERING HIGH QUALITY SERVICE AND CUSTOMER EXPERIENCE. I AM A PERSON WHO IS ALWAYS AND OPEN FOR NEW LEARNINGS FOR MY PERSONAL AND CAREER DEVELOPMENT. I AM A TEAMWORKER. MOST OF ALL I AM A MOTHER OF TWO CUTE LITTLE ANGELS AND WILL DO EVERYTHING FOR THE FAMILY WITH ALL THE GRACE OF OUR MIGHTY GOD.
My Skills and Competencies
Social Media Management
Data Entry
Bookkeeping
Certificates
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My Experience and Education
2014
-
2022
Metropolitan Bank and Trust Company
(Customer Service Representative)
• Process and ensures Cash deposit transactions and large cash flow are compliant with the anti-money laundering act
• Facilitates customers account opening and ensure legitimacy of the account holders to prevent any fraudulent acts
• Monitors Customers Statement of Accounts and ensuring the proper and correct distribution to protect clients account privacy
• Provides high quality service and customer experience
• Process clients transactions such as cash deposit,withdrawal,application for cashiers check, telegraphic transfers,utility payments.
• Handles outward clearing operations encoding details to System and transmitting to Philippine Clearing House
• Adhere to Branch Banking Operations Policies and Procedures
2011
-
2014
United Coconut Planters Bank
(CSR teller)
• Supervise the frontline team on a day to day bank operational task
• Perform detailed bank reconciliation
• Manage the level of cash flows within established benchmark
• Joint custodian of the Vault
• Maintain confidentiality of Customer information
• With signature verification skills for all bank documents
• Answers emails and inquiries of customers
2009
-
2010
Banco de Oro Unibank
(Administrative Staff)
• Schedules meetings
• Carries out administrative duties and completes operational requirements
• Monitors Invoice for payment tonthe system vendors
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.