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Bachelor of Science in Hospitality Management Major in Hotel Management
Central Colleges of the Philippines
More Info About Me
I’m a dedicated and results-driven individual, providing exceptional service to clients. I have strong communication skills, problem-solving abilities, and commitment to ensuring customer satisfaction. Skilled in handling inquiries, resolving issues, and adept at multitasking in fast-paced environments. Passionate about delivering top-notch service and exceeding client expectations.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Communication Skills
Administrative Support
Certificates
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My Experience and Education
2022
-
2025
Pontoon Solutions
(Customer Care Consultant)
Providing excellent customer service and support to clients and casuals, ensuring smooth operations and resolving issues efficiently. This role often includes managing communication and resolving various inquiries and concerns related to staffing and rostering.
2021
-
2022
Patra Philippines
(Process Associate)
Handles tasks related to business processes, focusing on accuracy, efficiency, and adherence to company guidelines. Involved in data entry, analysis, reporting, and documentation.
2016
-
2021
Alorica Philippines
(Email Support Representative)
Handles customer inquiries, concerns and requests via email, providing assistance and solutions to ensure a positive customer experience.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.