2018
AB Psychology
Cebu Doctors’ University
More Info About Me
I have almost four years of experience as a customer service representative on Amazon providing solutions with customers' concern. With a degree in Psychology, I can create effective strategies to manage and reduce customers’ effort.
My Skills and Competencies
Social Media Management
Data Entry
Certificates
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My Experience and Education
2019
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2023
Amazon Operation Services Philippines, Inc.
(Customer Service Representative)
Responsible for providing helpful information, managing various customer issues depending on account assignment to fulfill customers’ needs and ensure customer satisfaction.
Assist with purchases and returns, billing and product support.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.