Bachelor of Science in Office Administration
City University of Pasay
With a total of 7 years of experience in handling administrative-related tasks. Creative, resourceful, and flexible professional who enjoys learning new skills and works independently or on a team. My goal is to lessen client’s workloads and take part in operating the business in any aspects that need help and to contribute to the company’s success story.
City University of Pasay
• Organized and managed workflow.
• Trained new employees.
• Created and managed team schedules.
• Planned strategies to upscale revenue.
• Accurately collected and reconciled revenue.
• Evaluated performance and provided feedback.
• Assisted in resolving employee and guest issues & disputes.
• Respond to and entertain telephone, e-mail, and walk-in inquiries and reservations.
• Handled cash and wire payments.
• Prepared weekly reports.
• Organized schedule for the arrival and departure of customers.
• Maintained quality customer service on all inbound, outbound, and walk-in interactions by responding to concerns and inquiries.
• Processed franchise applications and contracts.
• Secured daily itinerary of personnel.
• Created minutes of the meeting and cascaded them to the team.
• Contacted outsourced suppliers of products/services.
• Assisted and provided all support to the franchise and staff.
• Collected all franchise weekly revenue reports.
• Maintained the security of all pertinent documents.
• Accountable for handling and replenishing petty cash funds.
• Assist in the coordination and execution of events arranged travel for employees.
It is a digital solution designed to assist healthcare professionals in various administrative and clinical tasks, allow
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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