2018
Bachelor of Secondary Education Major in Biology/Biological Science
Mats College of Technology
More Info About Me
I am a dedicated virtual assistant who is willing to work and be part of your growing company. Highly capable of physical and mental abilities that will enhance knowledge and skills that will become leverage for more opportunity. To be employed in a company that caters the growing needs of working individuals that looks out for a better opportunity.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2016
-
2017
Special Angel Playschool Center
(Tutor)
• Cater Students with ADHD and Autism Spectrum
• Demonstrate academic competence in the subject areas and build a curriculum.
• Facilitate problem solving with a curious mind and critical thinking skills.
• Collaborate effectively with parents and the organization to increase student performance
2017
-
2018
IQOR
(Basic Customer Service)
• Providing courteous and helpful service to customers, answering questions about products, availability, and order status.
• De – escalate situations involving dissatisfied customers, offering patient assistance and support.
• Follow up with customers to ensure satisfaction.
2018
-
2019
Concentrix
(Basic Customer Service)
• Take inbound calls from customers about missing, wrong or incorrect items, and damaged items they received.
• Guide callers through troubleshooting, navigating the company site or using the products or services.
• Resolve customer complaints and escalate issues to appropriate departments.
2022
-
2024
GogoGrandparent
(Grocery Operator)
• Provides assistance for customers orders from selecting various option items mainly food and basic necessity.
• Check order status
• Process refund if the items were out of stock and missing.
• Keeps records of customer interactions, transactions, comments, and complaints.
2021
-
2022
Central Mindanao Colleges
(Teacher/Faculty Staff)
• Develop and implement lesson plan that fulfill the requirements of the school’s curriculum program.
• Prepare, administer and grade assignments and tests to evaluate student’s progress.
• Adapt teaching methods and materials to meet varying needs and interests of students.
• Participate in professional development activities to improve teaching skills and increase knowledge.
2021
-
2021
St. Mary College of Bansalan
(Faculty Staff/Science Laboratory Technician)
• Perform laboratory tests, experiments, and analyses in accordance with establishments protocols and procedures.
• Prepare and maintain laboratory equipment, instruments, and materials for experiments and testing.
• Conduct quality control checks and assurance procedures to ensure accuracy and reliability of test results.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.