Bachelor of Science Major in Pharmacy
Centro Escolar University-Makati
Customer service advocate with experience providing exceptional service and ensuring projects are completed on time and have strong interpersonal communication and listening skills. Skilled in working under pressure and adapting to new situations and challenges. Highly organized and adept at providing high-quality customer service, addressing concerns, and resolving conflicts.
Centro Escolar University-Makati
• Interpreted prescription orders, dispensed medications and counseled patients on drugs.
• Respond to inquiries via phone, email, or web chats from healthcare professionals, consumers, and patients handling adverse events, product quality complaints, and patient education
• Build and strengthen customer relationships by obtaining strategic information, demonstrating broad knowledge and providing appropriate product information
• Ensured the accuracy of pharmacy staff works in accordance with established departmental procedures, professional standards, and Food and Drug regulations
• Supervise all aspects of pharmacy inventory management
• Trained and managed staff members.
• Organized and maintained pharmacy files, invoices, and other documentation.
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