1998
Computer Science
Technological Institute of the Philippines
More Info About Me
Experienced sales professional with demonstrated work history in the retail and food industry. Ability to drive revenue and sales through creative ideas focusing on market demands. Proven leadership and management skills and troubleshooting operational issues. Specializes in customer escalations and client recovery initiatives.
Exposed to various office management functions, daily end-to-end operational needs, file management, and basic finance operations.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2021
That Al Salasil Kuwait Company
(Senior Sales Associate / E-Commerce Retail Assistant (Savanna))
-As a Senior Sales Associate, it is my duty to help the Shop Managers oversee and direct the day-to-day operation of
the Shop and maintain overall efficiency. Supervise the daily activities of all the Sales Associates. Ensure all staff are properly trained and know how to effectively carry out their duties. Monitor performance, and conduct training as needed. Alert management of potentially serious issues.
-As an eCommerce assistant, I am responsible for providing product information, assisting with promotions and discounts, and handling stock replenishment in-store through the timely processing of all POs. Daily updating of Stocks on Hand for the E-commerce platform, monitoring canceled and returned stocks to Warehouse, and responding to all customer's inquiries by phone, email, and chat. Order fulfillment.
2015
-
2019
That Al Salasil Kuwait Company
(Senior Sales Associate (Furla))
As a Sales Associate I must provide exceptional service to all customers through direct salesmanship and timely and courteous assistance. Advising customers on products that are best suited to their needs and guiding them on the products. Achieving the sales objective and concentrating on boosting sales through the use of advanced sales techniques. Helps in the replenishment of stock items such as bags, wallets, and accessories. Maintain the branch display and merchandise fresh and sanitary. Participate in monthly and year-end inventory.
2008
-
2015
Americana Kuwait Food Company
(Restaurant Supervisor)
As a restaurant supervisor, I am responsible for conducting inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. I also monitor inventory and ensure that all food supplies and other restaurant essentials are adequately stocked. Of course, professionally resolving customer complaints.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.