2016
Bachelor in Science in Business Administration – Major in Marketing
Southern Leyte State University
More Info About Me
I’m a graduate of business administration. I’ve been working in BPO setup for over 5 years now, I have a combination of experience in customer service, sales, and claims handling for motor insurance. This experience it allows me to understand the needs of our customers and the business.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
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2021
WNS Global Services
(Claims Consultant)
• Answering Inbound outbound and email
• Identify insurance coverage limitations with thorough examinations of claims documentation and related records.
• Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
2016
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2017
Convergys
(Customer Service and Retention Specialist)
• Provided primary customer support to internal and external customers.
• Utilized knowledge of customer experience to create specialized plans for customer retention.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.