Bachelor of Science in Nursing
Mandaue Technical Institute
🚀 Aspiring Digital Marketer | Passionate about Driving Online Success
🔍 Exploring the Digital Landscape | Learning and Growing Daily
📈 SEO | Social Media | Content Creation
💡 Ready to turn ideas into results! Let's connect and grow together. 🌐✨
Hi, I would like to showcase my expertise as an OFW, entrepreneur, and customer service representative in the Philippines. I have experience working for a BPO company and have performed a variety of virtual support activities, including inbound and outbound services, email and communication management, and data entry. I am highly organized, detail-oriented, and able to prioritize tasks effectively.
I'm a motivated professional with more than 13 years of expertise in administrative positions involving facility and pre-hospital operations, as well as all facets of customer service. Recognized for outstanding service delivery and excellence through proactively anticipating and addressing any given assignment, complaint, or issue. a track record of managing all administrative tasks, including financial reporting and counting, coordination of training programs, and course delivery. I’m equipped with a proven track record of exceeding expectations and providing warm, genuine service to each clientele.
With the experience and knowledge I gained through a decade of service, I am now confident in my ability to support every team, colleague, and organization remotely, scale up business, and run smoothly.
I am also skilled in using a variety of online tools and platforms, which allow me to work efficiently and effectively, even when working remotely. I am excited about any opportunity to join a team-oriented company and contribute to the company’s business success.
Mandaue Technical Institute
-I was an inbound customer service.
- I process a new subscription and cancellation of a various international magazines. (Like: people’s magazine, sports illustrated magazines and etc.)
-Providing lowest prices of tickets domestic and international.
-Providing promotion deals for tourist domestic and international.
-Enable to process tickets from economy to VIP consumer thru VIA or Amadeus.
- Handle the service station and assist the supervisor to fulfill his duty.
- To deal with the supplier’s and assist the supervisor like making (Daily Purchase Order, Monthly Purchase Order, Stock Auditing)
- To assist managing the service station in operating smoothly.
-Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner.
-Maintain accurate records by following the heart center’s procedure as per UAE law.
complete clerical duties, including checking the patient’s insurance eligibility, the patient’s registration, and securing soft and hard copies of the ECG and ECHO reports.
Answering customer inquiries Handling complaints and issues Providing technical support Processing orders and returns Tr
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.