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Bachelor of Science Major in Information MAnagement
Xavier University Ateneo de Cagayan
More Info About Me
I worked in an Aviation Company for a total of Ten (10) years as a Customer Service Representative, Eight (8) years Philippine Airlines and Two (2) Years in Qatar Airways. I also work in Remotask as a QA for Bee Lidar 320f for Two (2) Years.
My Skills and Competencies
Search Engine Optimization
Data Entry
Certificates
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My Experience and Education
2018
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2020
Philippine Airlines
(Cargo Service Agent)
● In-depth knowledge of ground handling procedure.
● Basic Knowledge on IATA Codes.
● Attended Dangerous Goods Awareness Seminar and other Trainings related to Airport Safety.
● Comprehensive knowledge of federal aviation rules, regulations, and standards.
● Hardworking and can work under pressure in work area.
● Ability to work quickly, due to short turnaround times.
● Good levels of fitness to lift and move heavy loads.
● A willingness to work flexibly and the ability to work as part of a team.
2015
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2018
Qatar Airways
(Dispatch Assistant)
● In charge of load and offload catering equipment inside the aircraft.
● Dispatch and Hand Over US security Flights and other flights.
● In charge load/offload VIP Flight / Amiri Flight.
● Responsible for the loading and sign off / crew handover of all flights.
● Maintain standards and do clear communication with the Team Leaders for some instructions.
2010
-
2015
Philippine Airlines
(Passenger Service Agent)
To maintain standards and do clear communication with the Supervisor for some instructions.
● Ability to work quickly On Time Performance and obtaining sign off on all paperwork for the handover of the flight
● To provide a welcome service to our business passengers at check in and other customer service touch points and to assist in smoothing the customer journey through the airport
● Assist passengers during flight irregularities, coordinating communication with affected passengers experience remains positive
● Responsible for the loading and sign off / crew handover of all flights.
● To Ensure the proper handling and Safety of Passenger’s Baggage
● Responsible for separating/transferring each baggage according to its proper destination
● Proper Labeling of each Baggage (Fragile/Perishable/Dangerous goods)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.