2015
Bachelor of Arts in Foreign Service major in International Trade
Lyceum of the Philippines University
More Info About Me
6 years of extensive experience in customer service. Has a broad knowledge and skills in handling Healthcare and Sales account. Expert in handling calls and processing back-office tasks.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
SEO
Certificates
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My Experience and Education
2021
-
2022
Fertility Clinic
(Medical Virtual Assistant)
-Prior authorization for medication and treatment
-Insurance verification
-Process claims and denial
--Appointment scheduling
-Billing and collections
-EMR management
-Task log management
2021
-
2021
Change Healthcare
(Chart Retrieval Specialist)
-Call providers office and medical facilities to request copy of the patient’s medical records
-Update office demographics
-Consolidate accounts/LIDs
-Generate reports
2018
-
2021
DME Provider
(Senior Customer Service Representative)
-Insurance verification
-Prior authorization
-Create new intake for DME orders
-Review and qualify clinical documents
-Inform patient and provider with order status
-Patient scheduling
-Discuss billing and collect payments
-Email management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google