Hey I am Ma. Casvel

About Myself

I am a highly skilled Executive and Administrative Assistant with over 7 years of experience in office management, client communication, and project support. As a Certified GoHighLevel (GHL) Admin, I specialize in setting up, optimizing, and automating CRM systems, marketing funnels, and client workflows to enhance efficiency and scalability. I streamline processes using tools like Google Workspace, Microsoft Office, Notion, and Slack, while also managing social media campaigns and marketing automation. My expertise spans managing client relations, organizing complex schedules, and supporting key projects with an eye for detail. With a proactive approach, I am committed to helping businesses grow efficiently and reach their goals.

Ma. Casvel G. Urciana-Trongcoso
Pagbilao, Quezon, Philippines
Freelancer
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Areas of Expertise

GoHighLevel (GHL)
Social Media Management
Facebook Ads Management
General Virtual Assistance

Certificates

Work Experience

  • EXPERIENCE
  • EDUCATION
2011
BS in Information Technology

City College of Lucena

2012 - 2016
NC LANTING SECURITY SPECIALIST AGENCY
(Administrative Assistant)

• Filing and archiving security personnel information records,
company requirements/documentations, Licenses and
Certifications Also, keeping confidential records and other
documents.
• Ensuring updated company requirements, security
personnel’s licenses and certifications.
• Performs accounting functions such as preparing security
personnel DTRs, payslips and company billings.

• Checking requirements for new applicants including licenses
and certifications prior to applicant’s initial interview.
• Assistance in resolving security personnel issues and
concerns.
• Arrange events and meetings to clients and visitors.
• Assistance in preparing agenda and minutes of the meeting
• Provide security assistance to new visitors entering the
power plant.
• Assistance in implementing the company and station’s rules
and regulations.
• Assistance in preparing company reports, presentations and
correspondence letters.
• In-charge in keeping inventories for office supplies and
ensuring proper operation of office equipment.

2016 - 2019
Lucena United Doctors Hospital and Medical Center
(Nursing Office Secretary)

• Answer phone calls and gives information to callers, takes messages or transfer calls to appropriate person individuals/unit
• Locates and attaches appropriate files to incoming correspondence requiring replies
• Sets up and maintains paper and electronic filing systems for records, correspondence and other material
• Knowledge and ability of record keeping methods, keyboarding and preparation of correspondence
• Knowledge of alphanumeric filing systems, inventory control methods commonly used in the training for acquiring clerical skills.
• Composes types and distributes meeting notes, routine correspondence and other reports
• Takes minutes or recording of meetings and submits it on time
• Takes dictation in shorthand or by machine and transcribe information accurately
• Schedules and arranges meetings and conferences
• Coordinates the flow information both internally and externally
• Conduct searches to find needed information using such sources internet
• Learns to operate new office technologies as they developed and implemented
• Manages projects and contribute to committee and teamwork
• Preparing accomplishment reports of the department.

2023 - 2023
FINMAC Lucena
(Marketing Officer)

Responsibilities:
✔️ Analyze the generated market leads from the social media ads if they are quality leads. 
✔️ Plan, strategise, create, and analyse facebook/meta page performance.
✔️ Prepare and submit the daily report.
✔️ Facilitate and close every workshop.
✔️ Call out to follow up with workshop attendees if they are interested in enrolling in the FINMAC course.
✔️ Coordinates the flow of information both internally and externally.
✔️ Conducts searches to find needed information using such sources internally.

2022 - 2023
Sun Life Philippines (FA Business Page)
(Insurance Advisor | Marketing Manager)

Scope : To increase the number of messages conversion that will inquire about the product offer in Facebook page.

Responsibilities:
✔️ Designed, implemented, and optimized social media advertising campaigns.
✔️ Using Canva, create compelling and engaging social media content.
✔️ Managing and improving social commerce platforms like TikTok, Instagram, and Facebook Pages to increase product sales and conversions.
✔️ Respond to communications immediately and address inquiries.
✔️ Gather the inquirer's personal information using a Google form.
✔️ Contact interested individuals via phone, email, or chat.

What I can offer

GHL Admin Support
GoHighLevel

I cover a wide range service on GHL. My service includes:- Workflow Optimization Automation builder Calendar setup Oppor

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

General Virtual Assistant

Microsoft Excel, File Management, Canva, and Email Handling

Facebook Advertising

Facebook Ad Campaign, Facebook Marketing, Search Engine Marketing, and Social Media Management

Testimonials

Author

Internship - Testimonials

I'm impressed with how you've handled the file management tasks!
The dedicated folder for the internship tasks is well created, and your organizational structure is clear and logical, with appropriately named folders and useful subfolders. Your consistent file naming convention, which includes relevant details such as task names, dates, or version numbers, greatly enhances the ease of locating and managing files.
Additionally, the clear documentation and screenshots you provided in Google Drive/Dropbox effectively showcase your file management setup.
Overall, your attention to detail and organization are commendable. Keep up the great work! *


My Works

Social Media Management

Facebook Ads Specialist

EA with GHL

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pagbilao, Quezon,
Philippines


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