2017
Bachelor of Science in Accounting Technology
Cagayan State University - Andrews Campus
Smart Support, Warm Service – That’s Mae 🤍
Hey there! I’m Mae Anne Christine Nava-Ruiz—but you can just call me Mae. I’m 28 years old and proudly from Tuguegarao City, known as the hottest city in the Philippines. I’m a dedicated and detail-oriented General Virtual Assistant with a strong background in administrative support, customer service, and online business management. With years of experience supporting professionals and entrepreneurs, I take pride in helping businesses stay organized, efficient, and stress-free.
I specialize in email and calendar management, data entry, research, social media support, file organization, and other essential admin tasks. I’m tech-savvy, adaptable, and well-versed in tools such as Google Workspace, Microsoft Office, Canva, Trello, and Zoom. I also have experience in basic bookkeeping using Excel and QuickBooks, which allows me to provide well-rounded and dependable virtual support.
What sets me apart is my commitment to clear communication, confidentiality, and efficiency. I’m not just here to complete tasks—I aim to be a trusted partner who supports your goals, simplifies your workload, and helps you focus on what truly matters.
Let’s work together! I’d love to be the extra pair of hands that helps your business thrive!
Skills That Work for You
A mix of technical, creative, and admin strengths to keep your business running smoothly.
Social Media Management
Graphic Design
Data Entry and Spreadsheet Management
Content Creation and SEO Writing
Bookkeeping (Quickbooks and Excel)
Administrative Support and Technical Assistance
Facebook Ads Management
General Virtual Assistance
Certificates
Professional Background
Key roles and projects that shaped my skill set and service quality.
2021
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2025
Freelancer
(**)
With a solid background in administrative and technical assistance for a government project, I bring a strong foundation of professionalism, organization, and reliability to my work as a General Virtual Assistant. I’ve managed day-to-day operations, handled sensitive documents, supported project coordination, and provided behind-the-scenes support that helped teams function smoothly—even under tight deadlines.
Now, as a freelancer, I use those same skills to help business owners, professionals, and creatives stay organized, efficient, and focused on what they do best. I provide virtual support in admin tasks, such as email and calendar management, document formatting, data entry, file organization, online research, and client follow-ups. I’m highly organized, tech-savvy, and detail-oriented, making me a dependable partner in managing the moving parts of any business or project.
On top of admin tasks, I also offer services in content creation, social media management, and SEO writing—skills I developed to help clients not only stay organized but also grow their online presence. From writing blog posts and optimizing content for search engines to designing content calendars and crafting engaging captions, I support businesses in showing up both professionally and effectively.
Whether you need help running the back-end of your business or boosting your digital visibility, I offer flexible, reliable, and results-oriented support. I’m here to make your day easier and your operations smoother.
2017
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2021
Department of Trade and Industry R02 - Cagayan Provincial Office
(Administrative and Technical Assistant (Shared Service Facilities Project))
As an SSF Technical Assistant, I played a key role in managing and overseeing 85 projects under the Shared Service Facilities (SSF) Program of DTI. My responsibilities included coordinating with stakeholders, facilitating project implementation, and ensuring the efficient delivery of shared services to MSMEs. I conducted regular monitoring and performance evaluations to assess project impact, identify areas for improvement, and ensure sustainability.
Beyond project management, I conducted training sessions and seminars to support MSMEs in business development, including enhancing their social media presence to expand market reach. Additionally, I provided business consultancy and technical assistance to entrepreneurs, helping them optimize their operations and maximize available resources.
I also supported administrative functions within the office, including checking and validating payroll attachments such as DTRs, vouchers, and monthly reports, preparing payroll, assisting with reimbursements and allowances, and preparing supplier scorecards. My role required keen attention to detail and organizational skills to ensure compliance with financial and administrative processes while contributing to the overall efficiency of the department.
2016
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2017
Cagayan State University
(Student Aide (Accounting Office))
As a Student Assistant in the Accounting Office of Cagayan State University – Andrews Campus, I provided administrative and clerical support to ensure the smooth operation of financial processes. My responsibilities included recording, transmitting, and receiving communications, securing signatures for financial documents, and organizing and maintaining accounting records.
I also assisted in data encoding, verifying accounting records for accuracy and completeness, and helping process financial transactions such as reimbursements and payroll-related tasks. Additionally, I coordinated with various university departments to facilitate financial documentation and ensured compliance with internal procedures.
This role allowed me to develop strong organizational, communication, and time management skills while gaining hands-on experience in financial administration within an academic institution.
2016
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2016
Commision on Audit - Region 2
(Intern – Accounting and Finance Division)
As an intern in the Accounting and Finance Division, I provided essential support in the department’s daily operations, assisting in financial documentation, record-keeping, and transaction processing. My responsibilities included organizing and reviewing financial reports, validating accounting records, encoding financial data, and ensuring compliance with internal procedures and government regulations.
I also assisted in payroll processing, liquidation of expenses, and the preparation of vouchers and disbursement reports. Additionally, I helped monitor budget allocations, prepared supporting documents for reimbursements and allowances, and coordinated with suppliers for payment processing.
This internship allowed me to develop strong analytical and organizational skills while gaining hands-on experience in financial management, administrative support, and government accounting procedures. It also strengthened my ability to work in a fast-paced environment, ensuring accuracy and efficiency in handling financial transactions.
What I Offer
Tailored virtual assistant services to lighten your workload and help your brand thrive.
Social Media and Ads Management
Manage social pages and run ad campaigns to grow audience, boost engagement, and drive results.
Data Entry & Research
Accurate data entry and online research to support business tasks, reports, and decision-making.
Content Creation and SEO Writing
Create engaging, search-optimized content to boost traffic, visibility, and brand authority.
Bookkeeping (QuickBooks & Excel)
Track income and expenses, record transactions, and generate simple reports using QuickBooks or Excel.
General Virtual Assistance
Reliable support with admin tasks, scheduling, emails, and daily business operations.
Graphic Design
Design clean, eye-catching visuals for social media, branding, and marketing content.