2015-2016
Bachelor of Science in Financial Management
St. Mary's College of Tagum City Inc.
Cum Laude
ABOUT
Self-driven and diligent virtual assistant. Capable on completing the tasks with minimal supervision. Dedicated to utilize my passion, abilities, and enthusiasm to provide better service to the client. I have good listening skills, an eye for a detail, and a desire to learn new things.
My Skills and Competencies
Customer Representative
Social Media Manager
Lead Generation
Data Entry Specialist
Communication Skills
Adaptability
Certificates
My Experience and Education
January 2023
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March 2023
VAHouse PH
(Chat Support Agent)
Interacts with clients via instant messaging on a company's website or mobile application.
October 2022
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November 2022
HopOn! Tech Sales
(Business Development Fellowship-Intern)
Mentored 1:1 by Travis Hankins, Senior Sales Development Representative at TripActions.
Rigorously trained (200+ hours) and assessed on sales development skills by instructional coaches.
Built and refined call scripts; designed email campaigns; created prospecting videos.
Engaged actively in weekly performance reviews and coaching in a team setting with manager.
June 2016
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July 2022
BDO Unibank Inc
(Client Service Associate)
Responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions.
My Services
Customer Service
Ensuring customer satisfaction in providing timely and attentive service.
Chat Support
Provide product and service information to current and potential customers in offering real time problem-solving.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Researcher
Delivers accurate and highly-targeted lead lists for your company.