Ma. April Lyka Bual

Virtual Assistant
User Thumbnail
Contact Information
  • linkedin.com/in/ma-april-lyka-bual
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  • lykabual@gmail.com
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  • Davao City, Philippines
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SKILLS

Banking
Business Development
Cold Calling
Cold Email
Customer Service
Data Entry
Email Communication
Google Calendar
Google Docs
Lead Generation
Social Media Management
ABOUT ME

Self-driven and diligent virtual assistant. Capable on completing the tasks with minimal supervision. Dedicated to utilize my passion, abilities, and enthusiasm to provide better service to the client. I have good listening skills, an eye for a detail, and a desire to learn new things.
EXPERIENCE
June 2016-July 2022

CLIENT SERVICE ASSOCIATE, BDO Unibank, Inc.

Responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions.
October 2022-November 2022

SALES DEVELOPMENT REPRESENTATIVE FELLOWSHIP-INTERN, HopOn! TechSales Bootcamp

Rigorously trained (200+ hours) and assessed on sales development skills by instructional coaches.
January 2023-March 2023

CHAT SUPPORT AGENT, VAHouse PH

Connects with customers via instant messaging through Manychat App and providing technical support, resolving customer issues or offering real time problem-solving.