2023
Bachelor of Science in Accountancy
Polytechnic University of the Philippines
About Me
Hi there! My name is Angel and I cannot wait to work with you soon!
Coming from a background as an OIC supervisor in the BPO world, I'm excited to step into the role of an executive assistant. My leadership skills, honed through guiding teams, and knack for organization make me a perfect fit. I thrive in fast-paced environments, and my problem-solving abilities mean I'm always ready to tackle challenges head-on. I strive for
excellence in all aspects of the role, maintaining a positive attitude, and continuously seeking opportunities to add
value and exceed expectations as a trusted partner to executives.
Having received extensive training in calendar management, email correspondence, and event coordination, I'm well-versed in handling the day-to-day responsibilities of an executive assistant. From meticulously organizing schedules to ensuring efficient email communication and orchestrating successful events, I'm equipped with the skills needed to streamline operations and support executives effectively.
My Skills and Competencies
Email Management
Calendar Management
Travel Management
Meeting Management
File Management
Social Media Management
Certificates
My Experience and Education
October 2021
-
April 2024
Telus International Company
(Subject Matter Expert-Team Leader OIC)
-Handling escalations and resolving complex customer issues or inquiries that require higher-level intervention.
-Monitoring team performance metrics and KPIs (Key Performance Indicators) to identify areas for
improvement and implement corrective actions as needed
-Addressing performance issues or conflicts within the team promptly and professionally, utilizing effective
conflict resolution techniques.
Feb 2024
-
March 2024
The Executive
(Executive Assistant Intern)
-Managing email and calendar.
-Prioritizing tasks and managing time effectively.
-Taking notes during meetings and distributing meeting minutes.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Specialist
Track expenses, manage cash flow & create invoices.