2022
Bachelors of Science in Accountancy
Polytechnic University of the Philippines
About Me
Hi, I am Angelica, with a solid background in accounting. I acquired a strong foundation in financial principles and refined my skills in data analysis and interpretation throughout my academic journey. I am a dedicated bookkeeper blending practical experience gained during an enriching internship with my knowledge in accountancy. Additionally, my proficiency in utilizing industry-standard software such as QuickBooks and Xero sets me apart as a versatile financial professional.
My journey in accountancy has equipped me with a deep understanding of financial principles and the ability to analyze complex financial data with precision. This expertise, coupled with my hands-on experience from a rewarding internship, has enabled me to refine my skills and deliver accurate and organized financial solutions.
With a keen eye for detail, I find joy in reconciling accounts, organizing financial records, and ensuring precision in every task. Driven by my passion for numbers and a genuine desire to assist others, I am dedicated to advancing my bookkeeping expertise. My goal is to support individuals and businesses in managing their finances effectively, helping them reach their aspirations. Let's collaborate in building a thriving financial future together!
My Skills and Competencies
Customer Support
Quickbooks and Xero Software
Bank Reconciliation
Accounts Payable/Accounts Receivable
G-suites
Microsoft Office and Exel
Certificates
My Experience and Education
November
-
December
DIGITAL BYTE FINANCIAL SERVICES
(BOOKKEEPER INTERN USING QUICKBOOKS SOFTWARE)
-Generating Estimates & Invoices
-Ageing of AR / Statement of Account Management
-Manage Purchase Orders & Bills
-AP Management (Monitoring & Payment)
-Bank Feeds Categorization
-Bank Reconciliations
-Inventory Management
-Management Reporting
October
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November
DIGITAL BYTES FINANCIAL SERVICES
(BOOKKEEPER INTERN USING XERO SOFTWARE)
-Creating Purchase Orders & Bills
-Spend and Receive Money Transactions
-Fixed Assets Register & Run Depreciations
-Journal Entries
-Creating Repeating Bills/Invoices
-Overpayment & Prepayments
-Bank Reconciliations
-Manage Employees
-Payroll Management
-Simpler BAS Preparations
-FULL BAS Preparations
-IAS Preparations
-Income Tax Preparations
-Hubdoc Management
2021
-
2023
Telus
(T2 Escalation Customer Support Specialist)
-Manage large amounts of escalated phone calls
-Handle incoming supervisor calls related to escalated complaints, providing detailed information and recommended steps for resolution.
-Act as a liaison between customers and internal teams to file and track complaints on the customers' behalf.
-Investigate each complaint thoroughly, gathering relevant information and documentation to facilitate a resolution.
-Keep detailed and accurate records of customer interactions, complaint details, actions taken, and resolutions provided.
-Generate reports summarizing complaint trends, root causes, and proposed improvements to enhance customer satisfaction
My Services
Customer Service
With the experience I had, I am committed in delivering exceptional customer care
Executive Assistant
Provide efficient administrative support, managing tasks, and schedules to help you achieve your goals seamlessly.
Calendar Management
I expertly organize schedules and appointments, ensuring a well-coordinated and efficient calendar for your convenience
Bookkeeper
Meticulous data entry, reconciling accounts, tracking expenses, and generating detailed financial reports