2014
AB Psychology
La Consolacion College
More Info About Me
I am a self-motivated individual who is optimistic, resourceful, eager to learn, adaptable to change, and dedicated. I've always been the type of person that enjoy challenges and works independently.
Moreover, I am dedicated, hardworking individual with knowledge, abilities, and experience as a Customer Care Representative including Back Office Associate in the BPO industry. I was consistently recognized as Quality Champion and dedicated agent in my previous jobs.
In addition to this experience, I have completed relevant training course such as General Virtual Assistant Training at PRO VA. My skills and experience are designed to fulfill your needs.
My motivation is to help clients by delivering an excellent customer experience in a timely and productive manner.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2022
PAYPAL PHILIPPINES
(Customer Advisor 2 / Backoffice Associates)
- Assists and verifies customer information.
- Check and verify documents to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers through emails.
2018
-
2019
GENPACT SERVICES LLC
(Backoffice Associates)
- Assists and verifies customer information.
- Check and verify documents to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers through emails.
2015
-
2018
ALORICA
(Customer Service Representative)
- Healthcare Account
- Assists doctors via phone call regarding members health card (eligibility, benefits and claims)
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.