Hey I am Ma. Alexie

More Info About Me

I am a fun-loving and dedicated professional who knows how to balance work and play. I am able to bring a positive attitude to the workplace while remaining focused on achieving my client's goals. I understand that client satisfaction is key to success, and I am committed to ensuring that my clients are satisfied with the work I deliver.

My skills and experience in Customer Service and as a Legal Assistant are extensive. I am confident that I can bring a fresh perspective and new ideas to your team.

In addition to my technical skills, I am a team player, with strong communication and problem-solving skills. I am able to work independently and manage my time effectively to meet deadlines.

Ma. Alexie Gular
Davao City, Philippines
Freelancer
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Certificates

Social Media Management Training
Strategy on How to Improve your Business
English for Business and Entrepreneurship

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Undergraduate
Bachelor of Elementary Education Major in Special Education

University of Mindanao

April 2022 - March 2023
Personal Injury Firm - Van Law Firm
(Legal Assistant - Personal Injury)

Managed client communications and administrative tasks, including document gathering and email/phone correspondence.

November 2018 - April 2022
Conectys Davao
(Email and Chat Customer Service Rep)

Provided comprehensive customer service, including troubleshooting, educating on policies, identifying sales opportunities, and continuously improving processes to enhance customer satisfaction.

February 2017 - April 2018
Alorica Davao Davao
(Technical Support Representative,)

Assisted customers in resolving issues, and identifying sales opportunities while delivering support services

September 2016 - December 2016
iQor Davao
(Customer Service Representative)

Provided excellent customer support via phone, addressing needs and exceeding service goals with tailored recommendations

My Services

Legal Assistant

I possess a variety of skills that enable me to assist attorneys and paralegals in their daily tasks.

eCommerce Support

I have experience in providing assistance and guidance to online businesses to help them succeed.

Customer service

I am experienced in providing excellent customer service and ensuring customer satisfaction.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Moderator

Moderating user-generated content on a website to ensure compliance with the company's terms of service and guidelines.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines


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