Hello There! I am Aileen, a result driven Business Management Specialist turned Virtual Assistant, bringing with me years of experience as a dedicated former Business Owner and Secretary for a private Home Appliances Dealership. In my previous role, I wore many hats -and wore them well. From managing daily sales and marketing operation to overseeing Inventory flow, Bookkeeping, and Customer Support, I've been the quiet engine keeping Business Operation smooth, accurate and efficient. I also handled Data Entry of all daily transaction with precision and timeless- because in Business every digit matters.
I'm proud to say I'm not just task-oriented -I'm solution - Driven. Weather it's ensuring the numbers align in Accounting, Creating System for smoother workflow, or crafting client responses that reflect professionalism and care. I bring a calm, love, reliable presence to the fast -paced Virtual Workspace.
Now , I'm taking that expertise online, ready to partner with Entrepreneurs and Business Owners who value organization, Clarity and Class in their operation.
If you're looking for a Virtual Assistant who gets things done without being asked twice , who anticipates need before they become problems, and Who handles your Business like it's her own -then I'M HERE, ready to support your vision.
Let's make your work load lighter and your Success even Greater.
Maba Computer College/ Sacred Heart College of Lucena City Quezon
" Prepare Project Bidding Proposal to Private and Government Sector
" Canvass and Purchase Materials for the Project
" Attend Walk In Customers, Phone Call or Email Inquiries,
" Process Bossiness Permits
" Compute and Distribute weekly Salaries of welders/Employees
"Handle Payment for Steel Supplies, Welding Rods, Tools, and other Expenses
"Negotiate Payment with the Clients
" Tract Attendance and Overtime Specially for Project -based Work
" Monitor Usage of Consumables ( Steel Bars, Pipe, )
" Maintain Records of Income, Expenses, and Bank Transaction
" Handle Receipts, Voucher, and Official Documentation for Tax Filling
* Accurately Processed Customer Payment (Cash, Cheque, Credit Cards and Installment, And Issued Official Receipts, Sales Invoice, and Delivery Receipts.
* Collected Deposit and Ensured timely submission to the Bank Account.
* Manage Daily Collection Balancing , Ensuring that the transactions matched to the System Records
* Prepare Contract for instalments transactions, Price Quotation/ Proposal for Private or Government Sector, Ensuring Documentation met Company Policy and Customer Requirements.
* Provide Customer Service via Walk-in, Phone Calls, and Emails, Addressing Inquiries and Concerns with Professionalism.
* Sending On-Time Updated Data to the Main Office
* Input to the Data Base System the Daily Office Transactions, Including Sales Transactions , Daily Expenses, Bank Transactions, Stock Inventory, Delivery From Supplier and Stock Transfer to Other Branch, Instalment Payments, and Cheque/ Credit Card Payments.
*Schedule and Coordinated the delivery of Sold Products, Confirming Addresses, and delivery timelines with Customers.
* Monitored Accounts Receivables, following up with Customers Regarding Balances and Due dates.
* Resolves customers' complaints like, for repair items, defective items, payment issues like due dates, discounts and other customers' concerns.
* Assisted the Product Specialist in Tracking Product Availability, Specifications and Promotional Offerings.
* Paying out Salaries of Branch Staffs, and processing the Business Permits.
* Preparing Agent Insurance Proposal for clients
* Perform daily cashiering duties, such as, receiving cash, cheque payment from clients, petty cash vouchers, ordering office supplies, and keep updated the record of policy holders
* Handle Phone Calls
*Preparing Monthly Collection Report to be Submitted to Head Office
*Handle sensitive information of All Policyholders
* Point of contact between the Manager, Agents, head office officers, auditors, policy holders and other clients
* Resolving issues like Return Bounce Checks,
Proficient in Managing Daily Financial Records, Reconciling Accounts, and Monitoring Expenses.
Efficient in inputting business data, Updating Records, and Maintaining Organized Searchable Digital Filling System