Bachelor of Science in Industrial Technology
Bohol Island State University
A resilient and dedicated Virtual Admin Assistant with over 12 years of general administrative, project management, and quality auditing experience within the Accounting, Construction & Engineering, and Delivery Service sectors. Devoted to detail, offering the ability to direct and analyze organizational procedures, supervise team members, and build relationships with key stakeholders. A technical savvy and problem solver that you can rely on. Enthusiastic individual with superior skills in both team-based and independent capacities.
Bohol Island State University
Coordinated a close-knit team of 4-8 staff members, developing and implementing strategies to optimize internal operations, manage clients and key stakeholders, and achieve business goals. Contribution includes tracking resources, labour, and staff schedules through project management systems to exceed customer expectations, issuing invoices and assisting client-facing teams in challenging norms and finding solutions to problems, and collaborating with team members in designing the new website and delivering clear and successful SEO strategies, thereby elevating the company’s website rankings for relevant keywords, and driving organic sales, growth, and traffic. Furthermore, communicated with the leadership team to update the status of operations and ensure that the organization was aligned with its strategic goals.
Demonstrated attention to detail and accuracy by efficiently collating documents and maintaining accurate information and logs related to the quality control process, prepared weekly and monthly reports related to the quality control process showcasing the ability to generate reports, and identify and resolve any issues or delays through practical problem-solving skills.
Handled general administration and supported management, HR, and accounts in the recruitment process, generating employee payroll and entering daily purchase orders and invoices into QuickBooks. Also established and maintained a Quality Management System according to the ISO9001 Quality Standard, including Quality Processes and Documentation, Internal Audit, ISO Awareness, and Continual Improvement.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
General administrative tasks, organizing, and maintaining an orderly filing and documentation system to track records.
Track expenses, manage cash flow and create invoices.
Handling a team, streamlining processes and developing more efficient ways of doing tasks.