2018
BS IN ACCOUNTING TECHNOLOGY AND BS IN ACCOUNTANCY
UNIVERSITY OF MINDANAO
My Skills and Competencies
Online Bookkeepper
Social Media Management
Data Entry Specialist
Virtual Assistant
Certificates
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My Experience and Education
2024
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2024
Professional Virtual Assistance
(Trainee)
In depth training to be a General Virtual Assistant.
Created a Facebook Personal Page and in 1 week , it generated 250-300 followers.
Had a certificate for Speed Typing Test and got a 45wpm result.
2023
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2024
Full Potential Solutions
(Customer Engagement Specialist)
1. Resolving sophisticated problems for customers quickly and with the highest
quality over the phone in a heavy phone volume environment.
2. Learning and mastering multiple systems (knowledge base, internal tools,
contact management system).
3. Responsible for taking in calls and answering drivers/earners who have
questions, issues, concerns related to their Ride-Hailing App.
4. Escalating issues appropriately and driving them to resolution.
2022
-
2022
Freelancer
(Paralegal)
1. Responsible for taking in calls and assisting clients who wanted to file a
bankruptcy.
2. Responsible for managing emails info accounts to disseminate to the right
paralegal.
3. Responsible for answering Facebook and Web Chat questions.
4. Setting up appointment using the Google Calendar
5. Taking Intakes (A basic questionnaire wherein the Attorney would review
before the Consultation)
6. Doing the contract if the client retained, explain to the clients what are the
documents needed in filing a bankruptcy.
7. Making sure all the requirements before filing documents are saved in file
before sending to Case Prep- Team to prepare the Client’s Petition.
8. Once the Petition is ready,set the client for Signing with the attorney to file
her case. Once the case is filed, making sure that all the post-filing
documents needed to be submitted to the trustee were all submitted 10
days after the case is filed to avoid Continuance.
9. Updating the clients on their case and/or what happened to the Hearing.
10. Explaining to the clients what the meaning of the letter they received from the Trustee. Making sure clients are on top of the Chapter 13 Monthly Plan Payment.
2021
-
2022
Rose Bakeshop
(Internal Auditor)
1. Planning and executing business risk and other audits activities across various
business units.
2. Preparing, scheduling, planning, executive and reviewing internal audits
according to the annual audit plans in conjunction with various stakeholders.
3. Evaluating the effectiveness of internal controls to address financial, operational,
external, and other relevant risks.
4. Recommending ways to improve internal controls and governance processes.
5. Presenting periodic reports and audit findings to the management.
6. Deliver quality auditing services and help clients meet their reporting
requirements by providing an independent verification of their compliance with
accounting principles.
7. Reporting audit findings and recommending improvements.
My Services
Online Bookkeeping
Accurately enter and manage financial data in QuickBooks Online.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Ensuring the accuracy and efficiency of all data entry processes.