HUMAN RESOURCES MANAGEMENT
Davao Central College
Hello! I’m Lykka Mae, an organized and detail-oriented personal secretary with over 11years of experience supporting executives and managing day-to-day operations. I thrive in fast-paced environments and excel at multitasking, ensuring that everything runs smoothly.
My background includes expertise in scheduling, correspondence, and project management. I pride myself on my ability to anticipate needs and provide exceptional support. Building strong relationships with team members and clients is important to me, as I believe effective communication is key to success.
Davao Central College
Schedule and coordinate meetings, appointments, and travel arrangements.
Prioritize and manage the executive’s calendar to maximize time efficiency.
Handle incoming calls, emails, and correspondence, directing them to appropriate parties.
Maintain filing systems (both electronic and physical) for easy access to information.
Monitor office supplies and manage inventory, ordering as necessary
Handle sensitive information with discretion and professionalism.
Support personal tasks for the executive as required.
Handle Petty cash and Finances.
Actively promote Globe Telecom’s products and services to customers.
Provide information about promotions, plans, and offers in an engaging manner.
Interact with customers in a friendly and approachable way, answering questions and addressing concerns.
Gather feedback from customers to improve service and product offerings.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.