2018
Bachelor or Science in Computer Engineering
Bulacan State University
More Info About Me
I have been working in the Customer Service and Freelance Industry for 4 years now. I have received training to be a Social Media Manager which I am still practicing non stop to be the one of the best in the industry.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2018
-
2020
Teletech
(Customer Service Representative II)
Postpaid account support. Tasks including Account setup, Account changes, Billing, Payment extension, Technical support both for calls and chat.
2017
-
2018
Ingram Micro Philippines
(Sales Representative)
SaaS support including Order Entry Management, Email Management and some Outbound Calls.
2016
-
2017
Convergys
(Customer Service Representative)
Prepaid telecommunications account handling inbound and outbound calls. Tasks including Account changes, Upgrade, Payment, Payment Extension and some Technical Support.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.