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BSHRM
University of the Visayas
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Customer Relationship Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2025
CQE 888 INC
(OFFICER-IN-CHARGE)
Managed inventory control, Approved regular payrolls, Maintain proper product, Set effectives store schedules, Supervised customers at front counter, Answering questions regarding the product, Trained and guided team members to maintain high productivity and performance, Handle problematic customers and clients assistance.
2013
-
2019
Aerophone Ent & Com.
(Customer Service Representative Associate)
Maintain customer satisfaction with forward-thinking strategies focused on addressing customers needs and resolving concerns, Respond customers requests for product services and company information, Offered advice and assistance to customers & paying attention to special needs & wants.
2012
-
2013
Smart Communication
(Brand Ambassador)
Promotes company products and service, Engages with customers and answers basic questions, Encourages people to try or buy the product, & provides feedbacks to the company about customer reactions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Relationship Management
Handling customer inquiries, complaints, and feedback