2011
Associate in Hotel and Restaurant Management
Divine Word College of Calapan
Get to Know Me
I just love learning from my work experience. Seeing all the new skills and processes that I take responsibility for excites me and I always make sure my work gets done on time.
My Skills and Competencies
Quality Assurance
Graphic Designer
Data Entry
Amazon Virtual Assistant
Skip Tracing
Order Processing
Customer Service
Appointment Setter
Cold Calling
Video editing
Certificates
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My Experience and Education
June 2022
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June 2023
Solar Pals
(Virtual Representative I Appointment Setter)
Creating and Sending a Loom Video to Homeowners that contains an actual picture of the number of panels that they will need based on their kWh usage. We also provide the 25-year bumper-to-bumper warranty and savings that they will get once they switch to Solar.
November 2023
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May 2024
FreeWorld Solar
(Appointment Setter I Cold Caller)
Pre- Qualify Homeowners and Setting them an appointment with our Solar Advisors.
2022
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2022
Apollo Energy USA
(Freelance Appointment Setter)
• Calling Leads Assigned to your own pipeline using a CRM.
• Educating Homeowners, the importance on going solar.
• Convert leads into quality leads by setting them up an appointment with a Solar adviser.
2017
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2021
Alorica Philippines
(Customer Service Representative for a Retail Account in the US)
• Initially go on to Account Verification to check or open the account of the customer.
• Collecting payments from customer’s debt and provide alternative options if they cannot make a payment.
• Assisting customers on their online shopping thru the website.
• Solving customer complaints.
2014
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2016
Convergys Philippines
(Fraud Analyst for a Credit Card Company in the US)
• Initially go on to Account Verification to check or open the account of the customer.
• Dealing and solving customer complaints.
• We are the one who review’s the spending pattern of the cardholder.
• Doing series of Verification in order for us to make sure if we are talking to the right owner of the account.
• Doing final judgement whether we are going to remove the block or not of their credit cards base on our process.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.
Appointment Setting
Calling and assigning Leads to their pipeline using CRM and setting them up to an appointment.
Graphic Design
Create and edit images using Canva and some other tools.
Lead Generation
I can provide the following services: Data Mining, Data Entry, Data Collection, Data Scrapping, Linkedin Leads, Web Scra