Bachelor of Science Hospitality Management
Southland College
I am Lures Adrian Coleta. I am currently working in the hospitality industry. In three years of my experience in my job I do my duties and responsibilities well and with extra effort. I am responsible and willing to learn more. I am excited to learn new things and also a fast learner. I never quit easily until I do my job. I have a good relationship with my coworkers. When my bosses give me a task, I finish it within given period of time. All of this I can apply in this new world of being virtual assistant.
Southland College
Job Title: Housekeeping / Room Attendant
Reporting to: Housekeeping Manager / Supervisor
Purpose of the Job
To work as part of your team responsible for the provision of a high-quality housekeeping service, achieving high standards of hygiene and cleanliness, attention to detail and giving a memorable experience throughout the stay of the guest.
Responsibilities:
● Change bed linen and make beds
● Replace used towels
● Sweep and mop floors
● Vacuum carpets
● Dust furniture
● Replenish amenities like bath care products (e.g. soap and shampoo)
● Clean and Sanitize Shower area and toilet area
● Clean and Sanitize hard surfaces
● Clean Windows (indoors only) and mirrors
● Clean public areas, like corridors
● Report any technical issues and maintenance needs
● Address guests’ queries (e.g. on additional services)
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.