2020
Bachelor of Science in Business Administration
City University of Pasay
Your Enthusiastic Virtual Assistant
Hello, my name is Louie, a coachable aspiring virtual assistant who can definitely assist you throughout your journey by drawing on my previous experiences.
I've taken a variety of courses to learn skills like data entry, Amazon product sourcing, product listing, lead generation, and email marketing, and I can now apply them to a variety of projects as a hardworking and driven individual who is always willing to learn more and take on new challenges.
I am committed to achieving my goals and being a valuable asset to any team with my skill set.
In addition, my experiences include working for a logistics company that assisted me with my computer and data entry literacy. During the last two (2) years, I've had the opportunity to learn various skills such as data entry, product control, quality assurance, and leadership. Furthermore, I interned as a Web content writer on an academic-related platform and worked as an encoder at an online gaming site. Having said that, I'd like to mention my first job, which I had while studying, as a kitchen aide when I was 18 years old and worked for that company for four (4) years. With these skills and perseverance, I hope to have the opportunity to work with you.
My Skills and Competencies
Product Sourcing
Web Content Writing
Product Sourcing
Graphic Designer
Data Entry Specialist
Certificates
My Experience and Education
2022
-
2023
J&T Express Philippines
(Supervisor)
Responsible for ensuring that products and services meet the established standards set by the company. Duties include:
• Staff are trained, coached, and mentored to ensure they understand company policies and can easily manage customer requests.
• Monitoring employee performance to ensure that they are meeting established standards for quality service and productivity.
• Coordination with human resources to ensure that employees are hired appropriately and that they receive the necessary training.
• Assessing customer needs, providing information about available products, services, or solutions to meet those needs, and processing transactions.
• Keeping tabs with customers to ensure they are satisfied with their interaction with the company and recommending additional products or services as needed.
• Observing the work environment to ensure that it is safe and secure for employees.
2021
-
2022
J&T Express
(Quality Assurance)
In charge of inspecting products at various stages of development to ensure they meet a consistent set of standards. Responsibilities include;
• Product or service quality levels must be documented and reported.
• Creating and putting in place inspection standards
• Making a product inspection workflow
• Creating plans to assist a business in waste management
• To solve problems, communicate with other team members.
• When errors are discovered, the appropriate channels are contacted.
• All inspection processes are being taught to other members of the quality assurance team.
2020
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2020
WB Bridge Inc
(Encoder)
Responsibilities range from simple administrative duties to potentially complex data entry. Typical data encoder responsibilities include;
• Data processing and sorting for computer entry
• Assessing data to verify its accuracy before entering it into the system
• Data entry from paper to computer data entry system
• Maintaining the data system and ensuring that all information is documented correctly.
2019
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2019
Esco Philippines
(Data Entry (Internship))
Responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information.
In addition tasks also includes;
• Compiling, and sort documents in order to prepare for data entry
• Verify the accuracy of primary documents
• Data should be verified and corrected as needed.
• Obtain additional information for missing documents
• Data should be updated and unnecessary files should be deleted.
• When necessary, combine and rearrange data from source documents.
2015
-
2019
Jollibee Food Corp
(Kitchen Staff)
Responsibilities Clean and sanitize dishes, cookware, and utensils. Clean and sanitize food preparation work stations.
Task includes;
• In accordance with food safety regulations, clean all dishes, work stations, cooking equipment, and food storage areas.
• Preparing ingredients for use by the chef by washing, chopping, shredding, and grating them.
• Aiding in the unloading of deliveries.
• Keeping ingredients in accordance with food safety regulations.
• Assisting with inventory management.
• Notifying the kitchen manager of any damaged or faulty equipment.
My Services
Customer Service Representative
Providing helpful information, answering questions, and responding to complaints. Serve as the first point of contact f
Quality Assurance
Monitoring, inspecting and recommending actions to correct or improve an organization's final products in order to meet
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.