2017
Bachelor of Science in Marine Transportation
Agro Industrial Foundation College of the Philippines
More Info About Me
I’m Luigi Misajon—a resourceful, detail‑obsessed creative who helps clients turn ideas into polished digital experiences. Have a background that spans web development, research, customer service, digital tools know-hows, and multimedia production.
Having to work in Japan, I am fluent in English and Tagalog, conversational in Japanese (JLPT N4), I thrive in multicultural teams and remote collaborations. This shows my adaptability and flexibility as an individual.
Having built my own portfolio site from scratch (HTML5, CSS, JavaScript, GitHub‑hosted) it shows my dedication to learn different things and execute on those acquired knowledge. With years of hands‑on experience in customer service, research, and digital tools, I help small businesses and busy professionals solve problems, streamline workflows, and grow online.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2025
Leoc Co., Ltd., Saitama, Japan
(Food Service Worker)
Provided efficient and safe food service in a Japanese-speaking environment, adapting quickly to cultural and language differences.
Practiced active listening, language adaptability, and attention to detail to meet client needs despite language barriers.
Maintained high hygiene and service standars in a fast-paced, team oriented setting.
2021
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2022
Filipinas Port Services Inc., Davao City, Philippines
(Engineering Associate)
Managed administrative tasks including data entry, reporting, and documentation for port operations.
Monitored fuel usage and coordinated equipment usage in a time-sensitive maritime environmet.
2019
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2020
Sutherland Global Services, Davao City, Philippines
(Customer Service Representative)
Delivered VIP service for an international e-commerce platform, handling inquiries, tracking issues, and rendering assistance.
Managed irate customers with patience, empathy, and professional communication.
Handled dispute resolution and follow-up with focus on quick, effective solutions. Maintained KPI’s by resolving customer concerns efficiently while ensuring client satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.