2019
BSMT
University of Cagayan Valley
More Info About Me
N/a
My Skills and Competencies
Social Media Management
QuickBooks Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Teleperformance
(CSR)
A Customer Service Representative (CSR) helps customers by answering
questions, resolving issues, and providing information about a company’s products or services.
They ensure customer satisfaction by delivering friendly and efficient support through phone, email, or chat.
2023
-
2023
Teleperformance
(Trainer)
A Trainer in a BPO is responsible for preparing new and existing employees by
conducting training sessions on processes, products, and skills needed for their roles. They
ensure agents are equipped to meet performance standards and deliver excellent customer service.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Specialist
Track expenses, manage cash flow & create invoices.