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Bachelor of Secondary Education Major in English
Kapalong College of Agriculture, Sciences, and Technology
Facts About Me
With over 3 years of experience in customer service, email support, and data entry, I specialize in providing personalized support to enhance customer satisfaction. Known for my quick response times and efficient multitasking, I have a strong background in sales, ensuring company goals and metrics are consistently met. Recently, I completed training in Social Media Management and Marketing, allowing me to integrate digital strategies into my customer service approach. Additionally, I gained hands-on experience with Amazon Product Sourcing using Helium 10, equipping me with the skills to source, analyze, and optimize products effectively. This enables me to craft engaging content, manage online communications, and use data-driven decisions to boost brand presence, engagement, and overall business growth.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Amazon VA
Cold Caller
Email Management
Customer Service
Certificates
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Job Experiences
2020
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2021
Awesome OS
(Email Support Specialist)
Prompt chat and email response to customers, and document each customer's question or problem as well as the resulting answer or solution
2018
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2020
VXI Global Solutions
(Customer Service Representative and Sales Associate)
Provided high‑level customer support via email, assisting with billing, inquiries and general product support, delivered exceptional service while maintaining customer satisfaction.
Nov. 21, 2024
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Dec. 19, 2024
Archer Affiliates
(Outreach Specialist for Amazon Brand Engagement)
Reach out to Amazon brands for collaboration.
Cold email and setup appointment.
Services Offered
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service Representative | Email Support
Provide customer satisfaction and retention. Help manage email responses, disputes, refunds, and other order inquiry.
Lead Outreach
Bringing you qualified, ready-to-talk leads via highly personalized, multi-channel campaigns (email, LinkedIn, etc.). We
Client Testimonials
Zevy Green
"Lovie was an absolute pleasure to work with! She delivered high-quality work ahead of schedule and demonstrated excellent communication throughout the project. Her attention to detail and dedication exceeded my expectations. I highly recommend Lovie!"
Avas Flowers
"We are thankful to Lovie for her time and dedication to the project and wish her the best in future endeavors."