2018
Bachelor of Arts in English
University of Manila
More Info About Me
Hi there!
My name is Lovely Selendron from the Philippines.
I have a degree of Bachelor of Arts in English.
I've worked as phone support for almost four years
for companies in the US, UK, and Canada.
Now working as a freelancer, helping executives
and business owners like you save time and do
what they love most.
My Skills and Competencies
Social Media Manager
Data Entry
Content Creator
Customer Support
Appointment Setting
Certificates
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My Experience and Education
2020
-
2022
Quantrics Enteprises Inc.
(Technical Support Specialist)
Assisting customers in diagnosing and resolving technical issues on both hardware and software involving internet connectivity, home phone, television, application, and email.
2018
-
2020
Transcom Asia
(Customer Service Representative)
Handled different departments :
Billing
-Assist consumers in rectifying any errors in billing or interruptions in internet service
-Answer questions regarding their billing , products and services
-Resolved billing disputes and refunds
Collections
-Monitoring accounts to identify overdue payments
-Keeping accurate records and reporting on collection activity
-Process payments
- Arrange payment plans that will work for clients
Universal Agent for UPS
-Tracking Parcels and providing customers the information's that they need
-Communicating with the warehouse employees if needed to further assist customers needs
-Processing supplies for store partners
My Services
Email Management
Let me sort and organize that email for you.
Data Entry
Let me take care of the back-end for you.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.